by Caroline | Oct 8, 2016 | Communication, Company Culture, Drama-Free Workplace, Leadership, Management, Values
Drama, drama, drama! The woman who spends half the day polling office-mates about whether her boyfriend loves her. The man who has a conniption every time a client does something funky. The employees who come in complaining about each other every day, like...
by Caroline | Sep 5, 2016 | Company Culture, conversations, Culture, Leadership, Management, teamwork, Training
Did you know that when your organization treats conflict as a bad thing, it can really cost the organization? It can cost money, productivity, opportunity. Take, for example, the large company we consulted with several years ago where employees were discouraged from...
by Caroline | Mar 23, 2016 | Company Culture, Leadership, Management, Non profit HR, Training
Have you ever stopped to notice how often you aren’t really where you are but you’re in your head instead? You might be in a meeting, or in traffic, or doing a task but your brain is envisioning the argument you had with your partner, the upcoming employee evaluation,...
by Caroline | May 22, 2013 | Company Culture, Management, People Evaluation, teamwork, Training
Did you know that when your organization treats conflict as a bad thing, it can really cost the organization? It can cost money, productivity, opportunity. Take, for example, the large company we consulted with several years ago where employees were discouraged from...
by Caroline | Feb 6, 2013 | Company Culture, People Evaluation, teamwork, Telecommuting, company culture, management, Training
It’s generally considered a bad idea to condemn large groups of people on the basis of a single characteristic. Unless they’re middle managers. Since the 1980s middle managers have been fair game for every kind of disparagement. They’ve been called Dilberts, labeled...
