by Caroline | Jul 31, 2019 | Company Culture, Featured, Hiring, Management, Training
The client on the phone was completely freaked out. She’d gotten a call, she said, from a concerned father whose son had been looking up product reviews online and ran across a really racy one, filled with sexual innuendo…which was weird because the product he was...
by Caroline | Nov 1, 2017 | Bullying, Culture, Drama-Free Workplace, Management, Training, Values
You’ve got this employee who’s amazing. They can solve any technical problem without breaking a sweat, or maybe they could sell a burger franchise to a vegetarian commune. The only problem is, no one can stand working with them because they’re a bully. They know...
by Caroline | May 24, 2017 | Company Culture, conversations, ROI, Training
A few weeks ago I attended the Annual Vistage Summit. There were amazing presentations with concepts and ideas, not to mention, actionable information. I was on some kind of adrenaline information high, thinking of all the new tools we could bring to our clients and...
