by Caroline | Mar 5, 2014 | Hiring, HRCompliance, Management, Non profit HR, Recruiting
In honor of SXSW, when film, music, comedy and tech lovers descend upon Austin en masse, I like to focus on using technology to free up human resources for the people side, not the paper side. Human resources has evolved a lot, but one thing that stays is the...
by Caroline | Feb 19, 2014 | Company Culture, Hiring, Management, Non profit HR, Recruiting
Social proof is the new gold. Research shows reading reviews by people similar to you powerfully influences whether you take a job, buy a product, form a partnership. Sites like Glassdoor and Yelp are the new Zagat or Consumer Reports. You know that guy you really...
by Caroline | Feb 5, 2014 | Assessments, Company Culture, Management, People Evaluation, rewards, teamwork, Telecommuting, company culture, management
Performance reviews have gained a reputation as a giant, six-headed monster in the closet. If you start doing them, you may fear, you will wind up trapped for weeks under tentacles filled with venom. It will take forever. Nothing else will get done. It will be ugly...
by Caroline | Jan 22, 2014 | Company Culture, Compensation and Benefits, Hiring, Management, Recruiting, rewards
Many company leaders want to provide a smorgasbord of perks to keep their teams motivated and in love with the company. What those perks are depends on the company’s vision, goals, industry sector, employee population, client base and even location. It’s a...
by Caroline | Jan 15, 2014 | Assessments, Company Culture, Compensation and Benefits, Labor Law, Management, rewards, teamwork
The story of how Wells Fargo’s employees wound up selling bank accounts to homeless people, dead people, fake clients and friends and relatives who had no interest in opening accounts sounds crazy—like some Dickens novel where the evil overlord is forcing the starving...
by Caroline | Jan 8, 2014 | Assessments, Company Culture, Compensation and Benefits, Hiring, HRCompliance, Labor Law, Management, Non profit HR, Recruiting, teamwork, Training
I’ve noticed that some company managers and owners treat my constant admonitions to get an employee handbook the way kids respond when you tell them to wear their galoshes. They roll their eyes. They let out a soft “gah….” sound. Or sometimes they reassuringly...
