by Caroline | Mar 25, 2015 | Assessments, Company Culture, Culture, Hiring, Management, Non profit HR, People Evaluation, Recruiting
Hiring is scary for a lot of reasons. First of all, most companies tend to hire at the 11th hour, when they desperately need someone, so they’re not feeling particularly strategic. Plus, it’s a hairy process of recruiting, culling through resumes, worrying...
by Caroline | Feb 5, 2014 | Assessments, Company Culture, Management, People Evaluation, rewards, teamwork, Telecommuting, company culture, management
Performance reviews have gained a reputation as a giant, six-headed monster in the closet. If you start doing them, you may fear, you will wind up trapped for weeks under tentacles filled with venom. It will take forever. Nothing else will get done. It will be ugly...
by Caroline | Jan 15, 2014 | Assessments, Company Culture, Compensation and Benefits, Labor Law, Management, rewards, teamwork
The story of how Wells Fargo’s employees wound up selling bank accounts to homeless people, dead people, fake clients and friends and relatives who had no interest in opening accounts sounds crazy—like some Dickens novel where the evil overlord is forcing the starving...
by Caroline | Jan 8, 2014 | Assessments, Company Culture, Compensation and Benefits, Hiring, HRCompliance, Labor Law, Management, Non profit HR, Recruiting, teamwork, Training
I’ve noticed that some company managers and owners treat my constant admonitions to get an employee handbook the way kids respond when you tell them to wear their galoshes. They roll their eyes. They let out a soft “gah….” sound. Or sometimes they reassuringly...
by Caroline | Oct 9, 2013 | Assessments, Company Culture, Compensation and Benefits, Hiring, Management, People Evaluation, Recruiting, Telecommuting, company culture, management
In honor of Austin Startup Week, we wanted to acknowledge that most entrepreneurs know certain common truths about startup life: They’ll have to work 40 hours a day, 12 days a week, for example. But when it comes to human resources, there’s A LOT startups don’t know....
by Caroline | Apr 10, 2013 | Assessments, Company Culture, Hiring, Management, Recruiting, Training
Last week I talked about some of the subtler reasons why older IT workers struggle to get hired, such as being intimidating to younger managers. But since objections like that really aren’t in anyone’s best business interest, this week I want to offer some practical,...