by Caroline | Aug 21, 2013 | Company Culture, People Evaluation, Recruiting, teamwork, Training
Drama, drama, drama! The woman who spends half the day polling officemates whether her boyfriend loves her. The man who has a conniption every time a client does something funky. The employees who come in complaining about each other every day, like five-year-olds on...
by Caroline | Jun 26, 2013 | Company Culture, rewards, Training
Last week I attended the annual international SHRM Conference in beautiful Chicago. The keynote speakers were an amazing lineup including Fareed Zakaria, Hillary Rodham Clinton, Blake Mycoskie of Tom’s Shoes, Daniel Pink and Gabby Gifford. I was on some kind of...
by Caroline | May 29, 2013 | Company Culture, Hiring, Non profit HR, People Evaluation, Recruiting, Training
So here’s a crazy paradigm that happens at a lot of organizations: You all wear jeans and loose t-shirts with funny slogans. You all watch Game of Thrones, or maybe it’s Downton Abbey. You’ve all got the COEXIST bumper sticker and you believe fervently in...
by Caroline | May 22, 2013 | Company Culture, Management, People Evaluation, teamwork, Training
Did you know that when your organization treats conflict as a bad thing, it can really cost the organization? It can cost money, productivity, opportunity. Take, for example, the large company we consulted with several years ago where employees were discouraged from...
by Caroline | Apr 17, 2013 | Company Culture, Management, teamwork, Training
Quick Quiz: Can you articulate how your sales or fundraising staff’s performance goals contribute to your strategic plan or mission? Okay, that was too easy. How about your operations department? How is their performance tied to the strategic plan? Or your accounting...
by Caroline | Apr 10, 2013 | Assessments, Company Culture, Hiring, Management, Recruiting, Training
Last week I talked about some of the subtler reasons why older IT workers struggle to get hired, such as being intimidating to younger managers. But since objections like that really aren’t in anyone’s best business interest, this week I want to offer some practical,...
