by Caroline | May 16, 2018 | Learning Culture, Management, Values
Super busy? No time for a sit down meal? Already ate all the snacks in the car? Sometimes you have got to get fast food. It’s okay, it’s just a few times you tell yourself, it’s just when you’re starving and you need something to eat fast. However, if you went...
by Caroline | Mar 21, 2018 | Leadership, Management, Vision
People talk about abusive bosses, harassing bosses, micromanaging bosses but people seldom talk about the perils that come with being, or having, a “nice” boss. It seems like being a nice boss would be a good thing. You give people room to do their own jobs, you don’t...
by Caroline | Nov 30, 2017 | Leadership, Management, Sexual Harassment
I love Saturday Night Live’s “Claire from HR” character but I have never loved her schtick so much as when she came on the show’s Weekend Update recently to give a multiple choice test on sexual abuse and harassment. Among her questions: When you are in an office...
by Caroline | Nov 16, 2017 | Business Plan, Communication, Culture, Internal Communication, Leadership, Management
Few leaders would dispute the importance of communicating effectively with customers. After all, the last thing you need is a kerfuffle that makes them take their business and money elsewhere. But for some reason, employers don’t always have the same standards when it...
by Caroline | Nov 1, 2017 | Bullying, Culture, Drama-Free Workplace, Management, Training, Values
You’ve got this employee who’s amazing. They can solve any technical problem without breaking a sweat, or maybe they could sell a burger franchise to a vegetarian commune. The only problem is, no one can stand working with them because they’re a bully. They know...
by Caroline | Aug 2, 2017 | Management
Many of us have seen the statistics that say employees don’t leave companies, they leave managers. This means that managers are in a tough spot these days. They’re viewed as the employee engagement lynchpin: expected to get the job done while also understanding all...
