by Caroline | Sep 17, 2014 | Company Culture, Management, Recruiting
Why does your organization exist? Who does it help? How is it likely to change the world? If you can’t answer those questions with something pretty compelling, something a lot more aspirational than “We’re here to make every employee a millionaire,” you’re going to...
by Caroline | Sep 10, 2014 | Company Culture, Management
“We need to talk.” “Something has changed. “ “It’s just not working anymore.” “Maybe we can stay in touch.” We know what these words mean…they’re the first strains of a breakup worthy of tissues, chocolate and regret. Surprise! I have heard them all during...
by Caroline | Sep 3, 2014 | Company Culture, HRCompliance, Management, teamwork, Training
So, here are some things HR shouldn’t be asked to do. It’s not HR’s job to stand by the time clock and discipline people who show up late. It’s not HR’s job to figure out whether to hand out coffee cups or baseball caps to buck up a company’s crumbling morale. (Answer...
by Caroline | Aug 28, 2014 | Company Culture, Hiring, Management, Recruiting, Training
The client on the phone was completely freaked out. She’d gotten a call, she said, from some guy whose son had been looking up product reviews online and ran across a really racy one, filled with sexual innuendo…which was weird because the product he was looking at...
by Caroline | Aug 13, 2014 | Company Culture, Hiring, HRCompliance, Management, People Evaluation, teamwork, Training
Anyone who works in your organization has to hand over a lot of pretty sensitive, private information: Their social security numbers, their health information, their job history. They’re trusting that whoever has access to that information is going to handle it...
by Caroline | Aug 6, 2014 | Company Culture, Management, teamwork, Training
We’ve all heard the expression of someone being “promoted to the level of his incompetence.” It’s a truism that lots of employees find very frustrating. But most companies have no idea how very, very expensive it can be to promote someone over other people without...
