by Caroline | Feb 6, 2020 | Communication, Company Culture, Featured, Leadership
You rock. My “go-to” words of affirmation for my fellow HR consultants. This is one of my favorite love languages: Words of Affirmation. So, what is it to affirm others? After a super quick online search, I found two meanings: To state as a...
by Caroline | Jul 18, 2019 | Coaching, Communication, Company Culture, Leadership
One thing many managers may not appreciate about being a manager is the necessity of having icky conversations. What is an icky conversation? It might be telling the associate, driving with you to the sales call, that his breath will be a problem in the client...
by Caroline | Jun 19, 2019 | Accountability, Communication, Company Culture, Delegation, Leadership
School is out! It’s summer and for many of us, it’s vacation time. Time to take a break, relax, maybe enjoy a new locale or revisit a beloved place with friends and family. And upon returning to work, we are refreshed and reinvigorated. Except, for some of us,...
by Caroline | Apr 3, 2019 | Company Culture, Leadership, Management, React to Change, retaliation
I recently read an article published by SHRM entitled “Employer Couldn’t Selectively Enforce Prohibition on Sleeping on the Job” and I thought “Oh, there has got to be a catch.” Yes, employers and HR professionals are sometimes flummoxed by EEOC decisions...
by Caroline | Mar 13, 2019 | Change Management, Leadership, SXSW
For 30 years, SXSW was the same week as spring break. You could set a calendar alert by it. And then, this year, Austin ISD and the University of Texas moved spring break to the week after SX. This is not a catastrophe, but it will probably create some traffic...
by Caroline | Feb 27, 2019 | Company Building, Data, Leadership, Research, ROI
According to an article published in the Wall Street Journal’s CMO Insights and Analysis section, over half of the companies in a recent survey invest in market research as part of their marketing budget. Why? Maybe because they know they’re going to waste a lot of...