by Caroline | Jan 15, 2014 | Assessments, Company Culture, Compensation and Benefits, Labor Law, Management, rewards, teamwork
The story of how Wells Fargo’s employees wound up selling bank accounts to homeless people, dead people, fake clients and friends and relatives who had no interest in opening accounts sounds crazy—like some Dickens novel where the evil overlord is forcing the starving...
by Caroline | Jan 8, 2014 | Assessments, Company Culture, Compensation and Benefits, Hiring, HRCompliance, Labor Law, Management, Non profit HR, Recruiting, teamwork, Training
I’ve noticed that some company managers and owners treat my constant admonitions to get an employee handbook the way kids respond when you tell them to wear their galoshes. They roll their eyes. They let out a soft “gah….” sound. Or sometimes they reassuringly...
by Caroline | Sep 25, 2013 | Compensation and Benefits, HRSafety, Labor Law
A lot of employers are freaking out about the impending implementation of the Affordable Care Act. I don’t quite get it, because most of my clients with more than 50 employees—those required to provide medical insurance to employees—already have a medical plan. But...
by Caroline | Sep 18, 2013 | Compensation and Benefits, Hiring, HRCompliance, Labor Law
A weird side effect of the Patient Protection and Affordable Care Act, also known as Obamacare, is the stigma it’s put on part time work and part time workers. These days, hiring someone part time can cause others to raise their eyebrows with knowing looks: “Ah,...
by Caroline | Aug 28, 2013 | Hiring, HRCompliance, Labor Law, People Evaluation, Recruiting
Business is great with US customers and now you are ready to hire a sales team in EMEA or APAC and expand internationally? Can’t find the talent you need to get your product off the ground and need to hire developers outside of the US? Clients in Australia love you,...
by Caroline | Jul 24, 2013 | Company Culture, Labor Law, Management
So, around Valentine’s day, I wrote a blog about how hiring is like dating. Here’s the other side: firing is like breaking up. There are a lot of reasons to fire someone. The employee might not be living up to performance expectations. He might blatantly neglect his...