by Caroline | Feb 14, 2018 | Annual Review, conversations
Traditionally, people celebrate anniversaries with a dinner out, a weekend away, chocolate, or presents. For many, an anniversary is a time to set aside all the things that may frustrate you about your partner and celebrate your relationship. But some couples do it...
by Caroline | May 24, 2017 | Company Culture, conversations, ROI, Training
A few weeks ago I attended the Annual Vistage Summit. There were amazing presentations with concepts and ideas, not to mention, actionable information. I was on some kind of adrenaline information high, thinking of all the new tools we could bring to our clients and...
by Caroline | Sep 5, 2016 | Company Culture, conversations, Culture, Leadership, Management, teamwork, Training
Did you know that when your organization treats conflict as a bad thing, it can really cost the organization? It can cost money, productivity, opportunity. Take, for example, the large company we consulted with several years ago where employees were discouraged from...
by Caroline | Aug 29, 2016 | Company Culture, conversations, Culture, Leadership, Management, teamwork
One thing many managers may not appreciate about being a manager is the necessity of having icky conversations. What is an icky conversation? It might be telling the associate, driving with you to the sales call, that his breath could stop a rhinoceros in full charge....