by Caroline | Jan 15, 2014 | Assessments, Company Culture, Compensation and Benefits, Labor Law, Management, rewards, teamwork
The story of how Wells Fargo’s employees wound up selling bank accounts to homeless people, dead people, fake clients and friends and relatives who had no interest in opening accounts sounds crazy—like some Dickens novel where the evil overlord is forcing the starving...
by Caroline | Nov 20, 2013 | Company Culture, Management, rewards, teamwork
Managers are in a really tough spot these days. Most of us have seen the statistics that say employees don’t leave companies, they leave managers. Managers are being viewed as the employee engagement lynchpin. They’re expected to not only get the job done, but...
by Caroline | Sep 11, 2013 | Company Culture, Management, rewards, teamwork
Last week I wrote about five reasons your employees may hate you. Now I am not normally a negative person so while I did receive some feedback from readers on how fun it was to read and chuckle, I felt compelled to be more positive in this week’s post. So, it’s five...
by Caroline | Jun 26, 2013 | Company Culture, rewards, Training
Last week I attended the annual international SHRM Conference in beautiful Chicago. The keynote speakers were an amazing lineup including Fareed Zakaria, Hillary Rodham Clinton, Blake Mycoskie of Tom’s Shoes, Daniel Pink and Gabby Gifford. I was on some kind of...
by Caroline | Jun 19, 2013 | Company Culture, Compensation and Benefits, rewards
Change is hard. Personal change is tough enough. But what about changing the operating style of an organization? Add to that the emotional and fiscal drama of changing the way you pay employees and you’re looking at a potential firestorm. We’re talking, of course,...
by Caroline | Jun 12, 2013 | Compensation and Benefits, Management, Non profit HR, Recruiting, rewards
These days, it’s considered very cool to be a “transparent” organization that shares with employees its earnings, costs, goals…. But just how transparent do you want to be? A lot of our clients wrestle with the idea of making salaries transparent:...