by Caroline | May 27, 2015 | Company Culture, Hiring, HRCompliance, Labor Law, Management, Non profit HR, Recruiting
Almost everybody underestimates the importance of a job description. Most people, from what I can gather, tend to think of it like filling out a template. “We need a __________ with _________years experience who can __________. The ideal candidate will have...
by Caroline | May 20, 2015 | Company Culture, Culture, Hiring, HRCompliance, Labor Law, Management, Non profit HR, People Evaluation, Recruiting, teamwork, Training
So, that was embarrassing. Austin Assistant City Manager Anthony Snipes has been suspended after hiring Jonathan K. Allen, former city manager for Lauderdale Lakes, Florida to come and speak to the Austin city staff about how to interact with female elected officials....
by Caroline | May 13, 2015 | Assessments, Company Culture, Management, Non profit HR, Recruiting, teamwork
The client called me frantic. He had hired an executive assistant three weeks before and now he was on a deadline with a project and it turned out his executive assistant didn’t know how to use PowerPoint. “Did you ask the employee whether he knew PowerPoint when you...
by Caroline | Apr 22, 2015 | Company Culture, Culture, Hiring, Management, Non profit HR, People Evaluation, Recruiting, teamwork, Training
Toyota has the five Whys. Other organizations have seven or three. The point of the whys, however many you use, is to understand the root cause of a thing. For example: We’re not going to make our numbers this quarter. Why? Because we’ve been down two sales people for...
by Caroline | Apr 15, 2015 | Company Culture, Culture, HRCompliance, Management, Non profit HR
The blurry controversy over public vs. private in the workplace just keeps growing. There are questions like whether your employees can rag about you on Facebook, and whether you can root around in candidates’ social media to find people who have the inside dirt on...
by Caroline | Apr 8, 2015 | Company Culture, Culture, Management, Non profit HR, teamwork
What happens when somebody makes a mistake at your organization? I don’t mean forgetting to turn off the lights when they leave the room, I mean a big mistake like accidentally putting the wrong information in a project for a new client or hiring someone it isn’t...