by Caroline | Mar 13, 2020 | Business Plan, Change Management, covid-19, Crisis Management, employee safety
I have rewritten this blog post every day for the past three days as new information is being shared by business partners and government agencies and finally realized this quickly moving and fluid situation will continue to evolve so it is best to send this out with...
by Caroline | Nov 20, 2019 | Business Plan, Crisis Management, Strategic Plan
I just discovered the MacGyver reboot on CBS. Much like the original show from the 80’s, the lead character possesses creative and technical skills which he employs to save the day often using paper clips, candles and other common household items. This guy has nerves...
by Caroline | Nov 16, 2017 | Business Plan, Communication, Culture, Internal Communication, Leadership, Management
Few leaders would dispute the importance of communicating effectively with customers. After all, the last thing you need is a kerfuffle that makes them take their business and money elsewhere. But for some reason, employers don’t always have the same standards when it...