by Caroline | Mar 19, 2014 | Management, teamwork, Training
If the idea of emotional intelligence sounds like a bunch of hooey to you—as it does to some people I’ve met—consider this: An emotionally intelligent person knows enough about how activity, sleep and circumstances effect him that he can choose to leave important...
by Caroline | Mar 12, 2014 | Management, Training
Traversing the SXSW command center in downtown Austin has been an exercise in defensive walking. There were so many distracted attendees peering into their smartphones while chatting with friends and consuming free food swag, that I had to navigate carefully to avoid...
by Caroline | Mar 5, 2014 | Hiring, HRCompliance, Management, Non profit HR, Recruiting
In honor of SXSW, when film, music, comedy and tech lovers descend upon Austin en masse, I like to focus on using technology to free up human resources for the people side, not the paper side. Human resources has evolved a lot, but one thing that stays is the...
by Caroline | Feb 26, 2014 | Company Culture
When I joined the workforce in my teens, my mom had a piece of advice for me. “Dress for the job you want, not the job you have.” Now, that may sound a bit old fashioned but back then it did make sense to me. “Seeing” someone in the role is often the first step for...
by Caroline | Feb 19, 2014 | Company Culture, Hiring, Management, Non profit HR, Recruiting
Social proof is the new gold. Research shows reading reviews by people similar to you powerfully influences whether you take a job, buy a product, form a partnership. Sites like Glassdoor and Yelp are the new Zagat or Consumer Reports. You know that guy you really...
