by Caroline | Sep 12, 2019 | Company Culture, Compensation and Benefits, Employee Assistance Program, Management
August was quite a month for me. So much so, I haven’t written or posted a blog since July. Why? Many stressful reasons. My heart jumped into my throat as I read the news of the shootings in El Paso. I immediately texted friends to confirm if they and their loved ones...
by Caroline | Jul 31, 2019 | Company Culture, Featured, Hiring, Management, Training
The client on the phone was completely freaked out. She’d gotten a call, she said, from a concerned father whose son had been looking up product reviews online and ran across a really racy one, filled with sexual innuendo…which was weird because the product he was...
by Caroline | Jul 18, 2019 | Coaching, Communication, Company Culture, Leadership
One thing many managers may not appreciate about being a manager is the necessity of having icky conversations. What is an icky conversation? It might be telling the associate, driving with you to the sales call, that his breath will be a problem in the client...
by Caroline | Jul 3, 2019 | Communication, Company Culture, Teamwork
What a week for the US team at the FIFA Women’s World Cup! Today’s game against England was a nail biter. Just before the start, it was announced star player, Megan Rapinoe who scored all four goals in previous games, was out with an injury. How would the team...
by Caroline | Jun 19, 2019 | Accountability, Communication, Company Culture, Delegation, Leadership
School is out! It’s summer and for many of us, it’s vacation time. Time to take a break, relax, maybe enjoy a new locale or revisit a beloved place with friends and family. And upon returning to work, we are refreshed and reinvigorated. Except, for some of us,...
