by Caroline | Sep 17, 2014 | Company Culture, Management, Recruiting
Why does your organization exist? Who does it help? How is it likely to change the world? If you can’t answer those questions with something pretty compelling, something a lot more aspirational than “We’re here to make every employee a millionaire,” you’re going to...
by Caroline | Sep 10, 2014 | Company Culture, Management
“We need to talk.” “Something has changed. “ “It’s just not working anymore.” “Maybe we can stay in touch.” We know what these words mean…they’re the first strains of a breakup worthy of tissues, chocolate and regret. Surprise! I have heard them all during...
by Caroline | Sep 3, 2014 | Company Culture, HRCompliance, Management, teamwork, Training
So, here are some things HR shouldn’t be asked to do. It’s not HR’s job to stand by the time clock and discipline people who show up late. It’s not HR’s job to figure out whether to hand out coffee cups or baseball caps to buck up a company’s crumbling morale. (Answer...
by Caroline | Aug 28, 2014 | Company Culture, Hiring, Management, Recruiting, Training
The client on the phone was completely freaked out. She’d gotten a call, she said, from some guy whose son had been looking up product reviews online and ran across a really racy one, filled with sexual innuendo…which was weird because the product he was looking at...
by Caroline | Aug 20, 2014 | Telecommuting, company culture, management
Remember the famous line by Joe Friday from Dragnet “Just the facts ma’am….” No! You don’t! Because that’s not what he said. He said other stuff, like “All we want are the facts ma’am,” which brings me to the point of this week’s blog: The danger of assumptions. Stay...