by Caroline | Nov 16, 2017 | Business Plan, Communication, Culture, Internal Communication, Leadership, Management
Few leaders would dispute the importance of communicating effectively with customers. After all, the last thing you need is a kerfuffle that makes them take their business and money elsewhere. But for some reason, employers don’t always have the same standards when it...
by Caroline | Nov 1, 2017 | Bullying, Culture, Drama-Free Workplace, Management, Training, Values
You’ve got this employee who’s amazing. They can solve any technical problem without breaking a sweat, or maybe they could sell a burger franchise to a vegetarian commune. The only problem is, no one can stand working with them because they’re a bully. They know...
by Caroline | Aug 2, 2017 | Management
Many of us have seen the statistics that say employees don’t leave companies, they leave managers. This means that managers are in a tough spot these days. They’re viewed as the employee engagement lynchpin: expected to get the job done while also understanding all...
by Caroline | Jul 11, 2017 | Benefits, Culture, Employee Assistance Program, Management, Telecommuting, company culture, management
Life happens. Stuff happens. Stress happens. Stressful events are, unfortunately, a part of life. I recently experienced a few in rapid succession and I have found myself needing more sleep and more chocolate than usual lately. Consider the Importance of EAPs...
by Caroline | Jun 27, 2017 | Best Place to Work, Communication, Company Culture, Learning Culture
I was recently perusing several business magazines’ “Best Places to Work” lists. Not surprising, of course, Google is #1. Why? Controversial statement alert! It’s not the massages, organic fresh-made juices or comfy couches that keep their employees happy and...